Terms & Conditions


1. General

  • By accessing or purchasing, you agree to comply with these terms.
  • These terms may be updated at any time without prior notice. Continued use indicates acceptance of the revised terms.

2. Product Information

  • All products are described as accurately as possible.
  • Slight variations in color, texture, or design may occur due to photography, lighting, or screen settings.
  • Handcrafted or handwoven sarees may include minor irregularities, which are not considered defects.

3. Pricing & Payments

  • All prices are listed in applicable currency and are subject to change without notice.
  • Full payment must be made before order processing.
  • Payments are processed securely through trusted third-party gateways.

4. Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment.
  • The right is reserved to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.
  • Orders once shipped cannot be canceled.

5. Shipping & Delivery

  • Orders are processed and shipped within the specified timeframe.
  • Delivery timelines are estimates and may vary due to external factors.
  • Responsibility for delays caused by courier services or incorrect address details is not assumed.

6. Returns, Refunds & Exchanges

  • Returns and exchanges are subject to the defined policy.
  • Refunds are processed only after verification and approval.
  • Certain items may not be eligible for return as specified in the policy.

7. User Responsibilities

  • Accurate and complete information must be provided during purchase.
  • Any misuse of the platform, including fraudulent activity, may result in account restriction or legal action.

8. Intellectual Property

  • All content including images, designs, text, and logos is protected and must not be copied, reproduced, or used without permission.

9. Limitation of Liability

  • Liability is not assumed for indirect or incidental damages arising from the use of products or services.
  • Maximum liability is limited to the value of the purchased product.

10. Governing Law

  • These terms are governed by applicable laws of the jurisdiction in which operations are conducted.

11. Contact

For any questions regarding these terms, contact:

sutraweaves02@gmail.com