Privacy Policy

1. Information Collected

• Personal details such as name, phone number, email address, and shipping address are collected during order placement.
• Payment-related information is processed securely through third-party payment gateways and is not stored.
• Basic technical data such as IP address, browser type, and device information may be collected to improve user experience.

2. Use of Information

• Information is used to:
• Process and deliver orders
• Provide customer support
• Send order updates and important notifications
• Improve products, services, and website experience
• Contact details may be used to share offers, updates, or promotions, unless opted out.

3. Sharing of Information

• Personal information is not sold or rented to third parties.
• Information may be shared with trusted partners such as:
• Courier and logistics providers for order delivery
• Payment gateways for secure transactions
• Data may be disclosed if required by law or to protect against fraud.

4. Data Security

• Reasonable security measures are implemented to protect personal information from unauthorized access, misuse, or disclosure.
• However, no online transmission or storage method is completely secure.

5. Cookies & Tracking

• Cookies may be used to enhance browsing experience, remember preferences, and analyze website traffic.
• Users can choose to disable cookies through browser settings, though some features may not function properly.

6. User Rights

• Customers can request to:
• Access or update their personal information
• Delete their data (subject to legal or operational requirements)
• Requests can be made through the support email.

7. Third-Party Links

• The platform may contain links to third-party websites. Responsibility for their privacy practices does not apply.

8. Policy Updates

• This policy may be updated from time to time. Changes will be effective immediately upon posting.

9. Contact

For any privacy-related questions or requests, contact:

sutraweaves02@gmail.com