Privacy Policy
1. Information Collected
- Personal details such as name, phone number, email address, and shipping address are collected during order placement.
- Payment-related information is processed securely through third-party payment gateways and is not stored.
- Basic technical data such as IP address, browser type, and device information may be collected to improve user experience.
2. Use of Information
- Information is used to:
- Process and deliver orders
- Provide customer support
- Send order updates and important notifications
- Improve products, services, and website experience
- Contact details may be used to share offers, updates, or promotions, unless opted out.
3. Sharing of Information
- Personal information is not sold or rented to third parties.
- Information may be shared with trusted partners such as:
- Courier and logistics providers for order delivery
- Payment gateways for secure transactions
- Data may be disclosed if required by law or to protect against fraud.
4. Data Security
- Reasonable security measures are implemented to protect personal information from unauthorized access, misuse, or disclosure.
- However, no online transmission or storage method is completely secure.
5. Cookies & Tracking
- Cookies may be used to enhance browsing experience, remember preferences, and analyze website traffic.
- Users can choose to disable cookies through browser settings, though some features may not function properly.
6. User Rights
- Customers can request to:
- Access or update their personal information
- Delete their data (subject to legal or operational requirements)
- Requests can be made through the support email.
7. Third-Party Links
- The platform may contain links to third-party websites. Responsibility for their privacy practices does not apply.
8. Policy Updates
- This policy may be updated from time to time. Changes will be effective immediately upon posting.
9. Contact
For any privacy-related questions or requests, contact:
sutraweaves02@gmail.com