Shipping Policy for Saree Products

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.
• In case of delays due to high order volume or unforeseen issues, customers will be informed in advance.

2. Shipping Time

• Standard delivery usually takes 4–8 business days, depending on the location.
• Remote or non-serviceable areas may require additional time.
• Delivery timelines are estimates and may vary due to external factors such as courier delays or weather conditions.

3. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on the delivery location.
• Free shipping may be offered on select orders or promotional offers.

4. Order Tracking

• Once the order is shipped, a tracking ID and courier details will be shared via email or message.
• Customers can use the tracking details to monitor their shipment status.

5. Delivery Attempts

• The courier will typically make 2–3 delivery attempts.
• If the delivery is unsuccessful due to customer unavailability or incorrect address, the package may be returned.

6. Address & Contact Details

• Customers are responsible for providing accurate shipping details.
• Orders with incomplete or incorrect addresses may face delays or cancellations.

7. Delayed or Lost Shipments

• While every effort is made to ensure timely delivery, delays may occur due to factors beyond control.
• In case of lost shipments, the issue will be investigated with the courier partner before processing any resolution.

8. International Shipping (if applicable)

• Delivery timelines and shipping charges vary by country.
• Customs duties, taxes, or import charges (if any) must be borne by the customer.

9. Damaged Package on Delivery

• If the package appears tampered with or damaged, customers are advised to refuse delivery or record an unboxing video as proof.

For any shipping-related queries or support, contact: sutraweaves02@gmail.com